Solved: 4G

Orford03 · ‎30-01-2018

When will I get 4G at home

Anonymous · ‎30-01-2018

O2 will text you when your area is due for a 4G upgrade

MI5 · ‎30-01-2018

As I don’t know you or where you live it will be pretty impossible to answer that.
But even if I did know you, the answer would still be the same

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous · ‎30-01-2018

Whereabouts are you @Orford03 ?

Anonymous · ‎30-01-2018

O2 will text you when your area is due for a 4G upgrade

Martin-O2 · ‎31-01-2018

Hey @Orford03 are you able to provide some details on your location? This would help us answer your question.

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jonsie · ‎31-01-2018

Keep an eye on your post using thetstatus link. It willnormally tell you if 4G is imminent.

http://status.o2.co.uk

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Orford03 · ‎31-01-2018

I live in Orford suffolk and have a new mast

MI5 · ‎31-01-2018

The status pages will tell you if they are installing 4g but it won't tell you when you will get it if it's not already in process.
O2 never announce that kind of info as a rollout plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-01-2018

@MI5 wrote:
The status pages will tell you if they are installing 4g but it won't tell you when you will get it if it's not already in process.
O2 never announce that kind of info as a rollout plan.

That's what I said. It will tell you when 4G is imminent. I said nothing about telling the OP when by or giving a date.

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MI5 · ‎31-01-2018

Well the question asked was when will I get it, not if it’s in progress?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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