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callay
Level 1: Joiner
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ibe just had a,essage saying o2 have just turned off my 4G?!?! why?

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PhoneChanger
Level 29: Intuitive
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They don't usually turn off 4G, have you actually lost the 4G service on your phone?

Has your bill been paid up to date? If so might be worth giving them a call to check your account
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O2Karl
O2 Support
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Hi @callay 

Have you upgraded or changed your plan recently?

signature
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MI5
Level 94: Supreme
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@callay 

Usually due to a network fault or maintenance.

Check your postcode here O2 Service Status 

Rebooting your phone can also fix it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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