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4G uses more data than 3G

Anonymous
Not applicable

I upgraded to the O2 4G service and now less than half way through the month I have used up my 1GB of data. Now I know what you will think "you dowloaded more data this month". Well actually this is afr from the truth. I have not used the phone any different from how I used it in the last 24 months on 3G. And during the last 24 months my iGB data usage has never been fully used. 

 

OK, so I know I have not done anything different (apart from now it's 4G and not 3G) - so does that mean that 4G uses up your data quicker. 

 

This month, I have NOT downloaded any videos or audios, I have not used skype on teh 4G network, and used any data hungry application.

 

Anyone else have experienced this?

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adamtemp64
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The link works if you remove the ) at the end http://www.o2.co.uk/data-calculator
iPhone 11 Pro 256gb on unlimited data
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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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Precisely wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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That tool does seem to show that 4g uses more although I don't believe it
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MI5
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Tool is wrong then.

However, it doesn't state actual mb usage for things like Mobile TV/YouTube, so in theory if you watched YouTube for an hour a day you could potentially argue that you would use more data in that hour on 4g than if on 3g, as you could watch more clips.... 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Maybe live chat made it wink
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jonsie
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That makes sense Adam although the initial post specifically pointed out that he had done no downloading or streaming. A far better explanation than was given to busyness by customer service.
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MI5
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You are most likely more inclined to use data on 4g so they have factored in an "extra usage" amount.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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aldaweb
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That calculator definitely doesn't make sense, increasing usage by apps on 4G as well as Video.

I certainly have found it hard to exceed my old data allowance despite tethering when my BB went down and streaming.

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

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adamtemp64
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the op identified the extra use here in post 10 500mb of speedtests
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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