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4G setup

Anonymous
Not applicable

on ‎04-10-2013 16:05

on ‎04-10-2013 16:05

I am trying to setup 4g on my iPhone 5s everytime I try the code sent to mobile it says I have a 16gb gold (I have a 64gb Silver), it says oops and whatever i try it will not work.

 

Any suggestions/

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Anonymous
Not applicable

on ‎04-10-2013 16:12

on ‎04-10-2013 16:12

If you goto Settings > General  > About what version of the Carrier file do you have?

 

If it'a less than OS 15.2 just wait on that screen and it should offer an updated file.

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Anonymous
Not applicable
In response to Anonymous

on ‎04-10-2013 16:13

on ‎04-10-2013 16:13

As far as I know the page doesn't actually do anything other than check your phone can handle 4G!

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎04-10-2013 16:14

on ‎04-10-2013 16:14

What page we talking about?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to Anonymous

on ‎04-10-2013 16:17

on ‎04-10-2013 16:17

15.2

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Anonymous
Not applicable
In response to Anonymous

on ‎04-10-2013 16:18

on ‎04-10-2013 16:18

the page is O2 are you ready for 4g

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Anonymous
Not applicable
In response to MI5

on ‎04-10-2013 16:22

on ‎04-10-2013 16:22

@MI5 wrote:
What page we talking about?

https://www.o2.co.uk/4g/setup/

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Anonymous
Not applicable
In response to Anonymous

‎04-10-2013 16:23 - edited ‎04-10-2013 16:23

‎04-10-2013 16:23 - edited ‎04-10-2013 16:23

@Anonymous wrote:

the page is O2 are you ready for 4g

Are you in a 4G area?

 

Do you have the option in Settings > Cellular to enable/disable 4G?

 

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎04-10-2013 16:37

on ‎04-10-2013 16:37

@Anonymous wrote:
@MI5 wrote:
What page we talking about?

https://www.o2.co.uk/4g/setup/

Righto, well you don't need any of that rubbish to get 4G working....

 

4G Phone ?

4G SIM ?

4G Paid for on your account ?

4G Enabled location ?

 

If you get 4 yes's from above 4G will be working without the need for any codes or other rubbish.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎04-10-2013 16:46

on ‎04-10-2013 16:46

@MI5 wrote:
@Anonymous wrote:
@MI5 wrote:
What page we talking about?

https://www.o2.co.uk/4g/setup/

Righto, well you don't need any of that rubbish to get 4G working....

 

4G Phone ?

4G SIM ?

4G Paid for on your account ?

4G Enabled location ?

 

If you get 4 yes's from above 4G will be working without the need for any codes or other rubbish.....

Yep, it's a confusing page - not sure why they bothered with it!

 

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