4G scandal!

[4G7171]

Why am I paying £30 odd quid a month and can barely get 4G.. I live in London.. I rely on this service to navigate.. no such luck!.. do I / should I get a rebate?!?.. or do just go social media?.. up to you O2!..

[Cleoriff · Accepted solution]

Hi @4G7171

There has been a massive outage for everyone. I'm sorry you are having problems but so are milliomns of others . Main thread here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

[Bambino]

@4G7171 This is not O2. This is a customer community. Please see the link provided by @Cleoriff.

[BiancaM1]

Thanks for reporting issues with the network. As @Cleoriff mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

Thanks, 

The community team.