Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018
Accepted Solution

4G scandal!

Why am I paying £30 odd quid a month and can barely get 4G.. I live in London.. I rely on this service to navigate.. no such luck!.. do I / should I get a rebate?!?.. or do just go social media?.. up to you O2!..
Posts: 74,907
Topics: 693
Registered: ‎14-01-2013

Re: 4G scandal!

Hi @4G7171

There has been a massive outage for everyone. I'm sorry you are having problems but so are milliomns of others . Main thread here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

*The Game Is On*


Level 64: Magistrate
Posts: 12,864
Registered: ‎31-03-2010

Re: 4G scandal!

@4G7171 This is not O2. This is a customer community. Please see the link provided by @Cleoriff.

I DO NOT WORK FOR O2

Highlighted
Moderator
Posts: 11
Registered: ‎10-05-2017

Re: 4G scandal!

Thanks for reporting issues with the network. As @Cleoriff mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team.