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4G page - https://www.o2.co.uk/4g/setup/error/500

Anonymous
Not applicable

Keep getting the same error when I try the 4G setup assistant on your website. Enter SMS code, chose phone, get error. (tried different browsers and machines multiple times over the last two days).

 

I have an existing contract, received an updated SIM yesterday from O2 which is activated and I have a 4G capable phone. But now I want to get service upgraded to 4G.

 

Your website doesn't work and you don't answer the phone (Keeps cutting out after going through the menus) .Still waiting on a call back from texting 'CHAT'.

 

 

Message 1 of 11
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10 REPLIES 10

Anonymous
Not applicable
2017 and error still occurs like that
Message 11 of 11
329 Views