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4G down today?

paulbacon
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Around 11:45am this morning everyone in our office lost 4G and was stuck on 3G even after reboots. Nothing on the network status page but i have raised a fault. Assuming it was just our local mast playing up i thought nothing of it. However i looked on http://downdetector.co.uk/problems/o2 and at the exact same time issues started to appear on there with some users saying their 4G was down

 

Looking on Twitter people in London (about 300 miles from me) are reporting 4G being down this afternoon. Also reports of 3G being slow which we experienced at work. So anyone else noticed this?

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paulbacon
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o2 confirmed an issue which they say is fixed, but dont think it is quite yet

@Anonymous 5m5 minutes ago
We're aware of issues affecting 4G, but this is now fixed. Have you tried your SIM in a different phone at all?
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paulbacon
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Quick update:

Things appear to be back to normal now. Strangely people on EE were also having the exact issues. No idea what it was but was all across the UK

Few things to come out of this though - o2 on twitter admitted this evening they were having problems this afternoon, yet always denied there were any issues when users tweeted. And secondly whats the point of the status page when it doesnt reflect whats happening on the network.
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Martin-O2
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Thanks for the mention @MI5 I'll ask if there were any 4G issues yesterday. 

 

To confirm is anyone still having issues today? 

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Cleoriff
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I was on mobile most of yesterday and this morning. I never experienced any 4g issues at all.

 

Veritas Numquam Perit

Girl in a jacket
Message 14 of 16
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MI5
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Seemed to have been fixed, or fixed itself by last evening in the areas that were effected.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2
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Thanks guys, I'll see what I can find out. wink

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Message 16 of 16
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