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£45 balance but too low to get allowance...

Anonymous
Not applicable

I currently have £45.29 on my phone and it varies between £35-£50 each month, yet every month it tells me "Your balance was too low to get your monthly allowance".

Can I use the balance on my phone to pay for my top up or do I have no choice but to pay them another £10 to get my bundle or let it be eaten by charges?

 

Thanks in advance.

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Anonymous
Not applicable
Never crossed my mind before but an excellent suggestion @jonsie
Message 11 of 11
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