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£4.50 month payment

CLG50
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I recently updated my daughters tariff to  £5  big bundle, but an extra £4.50 is being taken. Can you tell me how to find out by what so I can stop it... 

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gmarkj
Level 53: Renowned
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Sounds like she has subscribed to a premium SMS service @CLG50.

There is some help in the below guides:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
Level 94: Supreme
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@CLG50 

Although it shows a £5 big bundle, you have to top up £10 which will last for 2 months.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

*The Game Is On*

Girl in a jacket
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CLG50
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Yes, I do that, and I can see the £5 is being taken, but an additional £4.50 is being taken... 

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gmarkj
Level 53: Renowned
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Sounds like she has subscribed to a premium SMS service @CLG50.

There is some help in the below guides:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 4 of 4
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