Solved: Re: £4.50 month payment

CLG50 · ‎24-09-2021

I recently updated my daughters tariff to £5 big bundle, but an extra £4.50 is being taken. Can you tell me how to find out by what so I can stop it...

gmarkj · ‎27-09-2021

Sounds like she has subscribed to a premium SMS service @CLG50.

There is some help in the below guides:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

Cleoriff · ‎24-09-2021

@CLG50

Although it shows a £5 big bundle, you have to top up £10 which will last for 2 months.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Veritas Numquam Perit

CLG50 · ‎24-09-2021

Yes, I do that, and I can see the £5 is being taken, but an additional £4.50 is being taken...

gmarkj · ‎27-09-2021

Sounds like she has subscribed to a premium SMS service @CLG50.

There is some help in the below guides:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

https://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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