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on 14-12-2020 10:21
Solved! Go to Solution.
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on 14-12-2020 10:26
See community help here:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
And O2 advice here…
https://www.o2.co.uk/help/account-and-billing/premium-service-checker
and this site will to help you get your money back…
https://payforitsucks.co.uk/
You should also ring Customer Service and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers
Guide: Tips to avoid unexpected charges on your bill
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
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on 14-12-2020 10:26
See community help here:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
And O2 advice here…
https://www.o2.co.uk/help/account-and-billing/premium-service-checker
and this site will to help you get your money back…
https://payforitsucks.co.uk/
You should also ring Customer Service and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers
Guide: Tips to avoid unexpected charges on your bill
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

