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3G coverage

Anonymous
Not applicable

I work in a business park in North Wales and this is the coverage map for 3G in the area

 

3G parc menai

 

As you can see where I am is a business park and there is zero 3G where I work?! I was under the impression when I upgraded nearly 15 months ago that the O2 coverage would be expanding to cover the whole of the UK (clearly this is not the case)

 

My contract has 9 months left, but if O2 can't sort out their 3G coverage (with the rise of 4G) I'm going to have to leave. Anyone else suffering like this?

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Anonymous
Not applicable

Ive just checked all of the major UK carriers (O2, Vodafone, EE and 3) and it looks as though you are in a sort of coverage blackspot.

 

EE claim to have 3G coverage all over that area, but from experience their coverage checker tells lies and so I wouldn't believe it.

 

3 appear to have outdoor coverage for 3G access at that postcode but its patchy all over that area.

 

Vodafone is much like O2 (not surprising as they are now sharing masts).

 

Unfortunately I dont think this is even something you could resolve by changing carrier unless one of your colleagues on a different network can confirm they have a good 3G signal?

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Message 4 of 9
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Anonymous
Not applicable

About par for the course. O2's geographical 3G coverage is woeful. The last 18 month have seen me travelling through the UK and more times than not I have to resort to another network to have any reasonable hope of using data. 

 

Poblem now is that Telefonica (O2's owners) are cash strapped. O2 Ireland looks like it is being bought by 3 and there are roumours that bid have been made for O2 UK from US operators. 

 

What cash there is will be ploughed into 4G, so I doubt you will find any improvement soon.

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RueDrBouree
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My understanding is that 3G signal is much weaker than 2G and doesn't pass through walls and trees etc. It also requires more cell towers than 2G. 

 

I am sure the networks would be happy to switch 2G off but that's not happened as they simply can't offer a 3G signal everywhere. 

 

O2 have said that they will offer 4G to 99%/95% of the UK population by 2017 (outdoor/indoor). Just a guess but I think its more likely that you get a 4G signal rather than a 3G one. 

 

Alex

Been an O2 customer (off and on) since 1995
Message 3 of 9
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Anonymous
Not applicable

Ive just checked all of the major UK carriers (O2, Vodafone, EE and 3) and it looks as though you are in a sort of coverage blackspot.

 

EE claim to have 3G coverage all over that area, but from experience their coverage checker tells lies and so I wouldn't believe it.

 

3 appear to have outdoor coverage for 3G access at that postcode but its patchy all over that area.

 

Vodafone is much like O2 (not surprising as they are now sharing masts).

 

Unfortunately I dont think this is even something you could resolve by changing carrier unless one of your colleagues on a different network can confirm they have a good 3G signal?

Message 4 of 9
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Anonymous
Not applicable

Ask around. As it is an industrial area I'm sure someone will have a phone that is working OK.

 

Message 5 of 9
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Anonymous
Not applicable

I've colleagues using EE and they can get 3G perfectly fine, don't know anyone using Voda so I'm guessing it could be the same?

 

It's just very frustrating!

Message 6 of 9
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Anonymous
Not applicable

I CANNOT BELIEVE THAT I AM SAT NEXT TO THE TRANSMITTER WHICH IS SITUATED IN THE GROUNDS OF THE COUNTESS OF CHESTER HOSPITAL AND MY SPEED READINGS FOR MY IPHONE FOR 3G ARE , ACCORDING TO OKLA, DOWNLOAD 0.19 UPLOAD 0.0

ABSOLUTE GARBAGE O2

WHY IS IT SO CRAP?

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MI5
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WHY ARE YOU SHOUTING ?? slight_smile
It is because the cell tower is heavily over subscribed and suffering from congestion which means the fibre backhaul can't cope with the demand for data going through it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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This is happening all over the country unfortunately and until the masts are upgraded we are all suffering to some extent.

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