3G Signal Strength

[Anonymous]

Hi,

I was wondering if anyone else was having the same problems I am having?  My phone (Iphone 4s) says I have full signal and full 3G but when I try to use the net, my connection is slow and more often than not, doesnt respond and says unable to connect to the internet.

I have checked the signal strength on the website and it says I should be receiving great signal but this is not the case.  I dont want to use tech support chat again as they are useless and do not resolve any of my issues.

Im not really very happy with O2 at the moment! I am being charged full service but not getting what im paying for!

[perksie]

Did you check for a mast fault in your postcode area:

http://status.o2.co.uk/

Does it normally work well?

[MI5]

If the phone is displaying a full 3G signal you must be receiving it. Have you tried any problem solving methods? Removed SIM? Rebooted phone? Reset network settings etc?

[Anonymous]

Have the right apn

[Anonymous]

I have checked the mast and I have rebooted my phone and have gone through all the settings with the O2 engineer but still nothing!

[Anonymous · Accepted solution]

Possibly try a replacement sim