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Anonymous
Posts: 0

3G Coverage in my area is basically non-existent

So checking the coverage map, my entire town should have good 3G signal both indoors and outdoors. This is not the case.

 

My house is about 5 minutes walk from the town centre and I can only get 3G in one room. If I walk 100 yards down the street I get GPRS. As for the town centre itself, there's about two places where 3G coverage is available.

 

I just spoke to a Guru and they said the 3G network in my area is fine. So it begs the question, where the hell is the supposed coverage? Is there anything I can do to get it improved in the area?

Posts: 84,107
Topics: 580
Solutions: 4,257
Registered: ‎04-01-2009

Re: 3G Coverage in my area is basically non-existent

Until O2 upgrade the network in your area there is little you can do unfortunately. Are you tied into a contract?

Level 2: Apprentice
Posts: 52
Registered: ‎31-12-2012

Re: 3G Coverage in my area is basically non-existent

I'd call CS and ask to speak with network services to report the issue. I'm going through something similar myself at the min, network services have confirmed it's an issue with a mast.
Anonymous
Posts: 0

Re: 3G Coverage in my area is basically non-existent

I'm afraid the coverage checker is a figment of the imagination. In my opinion it is downright fraudulent of o2 to rely on it.

In my travels I have found over 100 places where the checker gives a full 5 bars of 3g bit actually there is NO 3g at all.

Fraudulent I say.
Anonymous
Posts: 0

Re: 3G Coverage in my area is basically non-existent

Remember the coverage checkers are computer predictions, not actual coverage information.

Level 25: Hard Hitter
Posts: 1,340
Registered: ‎22-11-2014

Re: 3G Coverage in my area is basically non-existent

As above, none of the coverage checkers that I've used have ever given a true and accurate picture.!

Charlie.
Posts: 84,107
Topics: 580
Solutions: 4,257
Registered: ‎04-01-2009

Re: 3G Coverage in my area is basically non-existent

We had a poster from Hull this morning who is now picking up 4G and the coverage checker and status page still showing as only 3G so the checkers are fairly useless.

Anonymous
Posts: 0

Re: 3G Coverage in my area is basically non-existent

My area is supposed to be totally 3G but it's very patchy as to where you can receive it so I wouldn't rely on what these computer predictions are
Anonymous
Posts: 0

Re: 3G Coverage in my area is basically non-existent

Same here, we are getting some sort of 4G service now, computer says no!

Posts: 84,107
Topics: 580
Solutions: 4,257
Registered: ‎04-01-2009

Re: 3G Coverage in my area is basically non-existent

A friend of mine has one of the new O2 dongles and lives in a 2G area which is all he can pick up on the iphone 5S. However on the dongle he can receive 4G from 7 miles away....

 

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