on 19-03-2013 15:13
on 19-03-2013 15:13
I don't know if i am posting in the correct place but i just wanted to vent some anger.
Since friday the 8th of march I have recieved 3 replacement phones for my HTC one x from o2 insure.
The first phone i received had issues with the touch screen keyboard, the 2nd phone i recieved friday the 15th turned itself off saturday night and would not turn back on, and my 3rd phone that i recieved today constantly disconnects from my Wifi even though im 7 meters away from my router.
After spending most of my past week recieveing, spending a day customising and then having to return the phones im pee'd off!
On top of it all now o2 insure will collect my 3rd replacement tomorrow to take back and "test" which means i won't have a phone till friday / saturday (hopefully).
Id rather they just keep the damn phone and offer me a different phone like a samsung or anything that actually works. but instead they keep taking these broken phones they are sending me and returning another broken phone to me.
Is this grounds to cancel my contract without being forced to pay off the rest of it? Id rather take out another contract and get a better phone.
Solved! Go to Solution.
on 19-03-2013 15:57
on 19-03-2013 15:57
on 19-03-2013 16:28
on 20-03-2013 06:53
on 20-03-2013 06:53
on 20-03-2013 06:53
on 20-03-2013 06:53
on 20-03-2013 11:27