24 month contract via MobilePhonesDirect ends 27th, want to move number to GiffGaff

[JoUser]

Hi - bought an iPhone via MPD which involved a 24mth contract with o2.

o2 texted me that contract ends 27/03, so am I right in thinking I should:

a) request PAC tomorrow 26/03

b) speak to o2 to cancel contract say 5pm 27/03

c) use the PAC on 28/03 to move to GiffGaff

I've read the Guide but am a bit foggy about what comes first, the PAC or the Cancel.

Thanks

[jonsie · Accepted solution]

Get your PAC by text

Give it to your new provider who will text you a date for the port

This ends your O2 contract and produces a final bill (if there are a few days usage)

No need to speak to O2 at all until you pay the final bill

Guide: How to get your PAC [June 2021 Update] 

[JoUser]

Thanks for the swift and clear answer.

As it happens I was just checking out the GiffGaff site and they are having some major issues porting numbers at the moment! So may hold off for a few days until they confirm sorted.

[jonsie]

Probably wise @JoUser 

[gmarkj]

If you are waiting for a while it might be worth "upgrading" to a 30 day deal @JoUser - that way you will reduce the amount you are paying until you switch over...

Check the likes of USwitch and comparison sites to see what is available.

[Enlli]

Giffgaff seems good to go.

 

[madasaf1sh]

3rd time of trying to post this.. 

I would give it a day or so as people late last night still saying its borked, and will be interesting to watch this thread and the community through the day 

https://community.giffgaff.com/d/34029901-resolved-issue-with-port-insouts-and-sim-swaps-mon-25th-ma...

[JoUser]

Thanks - though I am 'old school' and tend not to switch frequently or use comparison sites - hopefully GiffGaff delays short and so no major interim bill

[JoUser]

Thanks for the info - though as a pessimist I shall wait a couple more days...

[JoUser]

Thanks - yes, from bitter past experience I always assume that every Fault will be followed by a cheery 'Resolved!' only for huge numbers of users to point out that there is Still A Fault.... then a few days later it is truly 'Resolved'. Shall hang on a few days.