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Anonymous
Posts: 0

24 hours after payin my bill da restriction still aint off.

has anyone else had this problem.....i paid my bill 11am yesterday morning and im STILL waiting for the restriction to be taken off so i can use my blackberry!! How annoying lol

Anyone1 else had this problem? if so how long did you have to wait? thanks
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Posts: 16,431
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Registered: ‎13-08-2008

24 hours after payin my bill da restriction still aint off.

If you paid using the automated system you need to ring customer service and then turn phone off and on every hour till it returns
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

24 hours after payin my bill da restriction still aint off.

i cant use my fone to phone anybody at all Smiley Sad ill just have to wait i guess....thanks
Highlighted
Posts: 16,431
Topics: 295
Kudos: 1,853
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

24 hours after payin my bill da restriction still aint off.

you could try and email them from the contact us section of the o2 website
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Highlighted
Anonymous
Posts: 0

24 hours after payin my bill da restriction still aint off.

i cant use my fone to phone anybody at all Smiley Sad ill just have to wait i guess....thanks


Your be waiting a while, as said it doesn't lift on the automated so you will need to call them.