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202 number

Anonymous
Not applicable

I have had a couple of messages giving me a code and stating that if i havent asked for this then I have to ring 202 fro help so this protects my account! Is this genuine?

Message 1 of 11
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Anonymous
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202 is the customer service number for contract customers and is a free call.

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Message 2 of 11
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Anonymous
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202 is the customer service number for contract customers and is a free call.

View solution in original post

Message 2 of 11
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Anonymous
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Thank you for replying so quickly

Message 3 of 11
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Anonymous
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No worries.

😄
Message 4 of 11
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Anonymous
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Not to be confused with the live chat which is customer dis-services
Message 5 of 11
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MI5
Level 94: Supreme
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I'd be more concerned as to why they were sending you codes, rather than what the number was for.
Check your account to make sure no one is trying to hack into it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 11
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Anonymous
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Probably somebody else is trying to access their own account and mis-typing the number, so he is getting the responses. But as @MI5 says, take it as a warning that somebody may be trying to access your account.
Message 7 of 11
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Anonymous
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Change your passwords & sounds like a hacker or scam to me
Message 8 of 11
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Beenherebefore
Level 32: Blockbuster         
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We've not heard of any fraudulent upgrades recently have we ?.......Astounded

"My life is a facsimile of a sham"
Message 9 of 11
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Anonymous
Not applicable
I haven't heard of anything like that recently only people who end up with large bills
Message 10 of 11
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