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202 number

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Anonymous
Not applicable

‎02-01-2015 14:03 - edited ‎02-01-2015 14:05

‎02-01-2015 14:03 - edited ‎02-01-2015 14:05

I have had a couple of messages giving me a code and stating that if i havent asked for this then I have to ring 202 fro help so this protects my account! Is this genuine?

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Anonymous
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‎02-01-2015 14:13

‎02-01-2015 14:13

202 is the customer service number for contract customers and is a free call.

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Anonymous
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‎02-01-2015 14:13

‎02-01-2015 14:13

202 is the customer service number for contract customers and is a free call.
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Anonymous
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In response to Anonymous

‎02-01-2015 14:15

‎02-01-2015 14:15

Thank you for replying so quickly

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Anonymous
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‎02-01-2015 14:26

‎02-01-2015 14:26

No worries.

😄
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Anonymous
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In response to Anonymous

‎02-01-2015 15:21

‎02-01-2015 15:21

Not to be confused with the live chat which is customer dis-services
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MI5
Level 94: Supreme
In response to Anonymous
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‎02-01-2015 17:05

‎02-01-2015 17:05

I'd be more concerned as to why they were sending you codes, rather than what the number was for.
Check your account to make sure no one is trying to hack into it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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‎02-01-2015 17:16

‎02-01-2015 17:16

Probably somebody else is trying to access their own account and mis-typing the number, so he is getting the responses. But as @MI5 says, take it as a warning that somebody may be trying to access your account.
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Anonymous
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In response to Anonymous

‎02-01-2015 17:42

‎02-01-2015 17:42

Change your passwords & sounds like a hacker or scam to me
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Beenherebefore
Level 32: Blockbuster         
In response to Anonymous
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Registered:

‎02-01-2015 17:54

‎02-01-2015 17:54

We've not heard of any fraudulent upgrades recently have we ?.......

"My life is a facsimile of a sham"
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Anonymous
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In response to Beenherebefore

‎02-01-2015 18:07

‎02-01-2015 18:07

I haven't heard of anything like that recently only people who end up with large bills
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