
on 21-08-2014 23:51
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on 21-08-2014 23:51
My 2year contract ends on September 15th 2014. So my early upgrade could have come 15th August. I was still deciding what to do so I left it
Its now 22nd of August and ive deciced to go with a Simplicity sim.
On the my o2 site when I sign in, theres two options for me to upgrade: either a new contract or a new sim only plan.
I picked the sim only plan and can have the new sim on Tuesday.
My questions are:
When I get that sim, can I use it straight away?
Do I wait till September 15th when my contract runs out?
Do I have to call o2 to NOT renew/carry on my contract?
Do I need 30 days notice to cancel my contract? Or will it just stop anyway? (ive heard it becomes a 30 rolling contract)
If I don't tell anyone I want to stop the contract will I be landed with 2 bills next month? (Contract and simplicity)
Hope this makes sense.
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on 22-08-2014 12:24
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on 22-08-2014 12:24
I told her the simplicity deal I wanted (£20, 3gb date, unlimited calls n texts) and she did it over the phone saying it would come into effect tomorrow.
My bill dates stay the same just will change over automatically so next month/bill will be simplicity.
My hill date is tomorrow so im guessibg that willbe the last of my contract payments.
Thanks for all ur help guys x

22-08-2014 00:06 - edited 22-08-2014 00:11
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22-08-2014 00:06 - edited 22-08-2014 00:11
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on 22-08-2014 00:31
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on 22-08-2014 00:31
As long as you are keeping the same number your contract will just change to SIM only, but if the new SIM has a new number you may have to cancel the old one.
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22-08-2014 06:05 - edited 22-08-2014 06:12

on 22-08-2014 06:32
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on 22-08-2014 06:32
This as suggested should complete fine , although if your still Concerned then it won't harm to give O2 Customer Services a quick call on 202 for Official Clarification.

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on 22-08-2014 08:45
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on 22-08-2014 08:45
The new sim will arrive unactivated, so to use this you will need to call CS on 202 or complete a sim swap
http://swapmysim.o2.co.uk/
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on 22-08-2014 08:49
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on 22-08-2014 08:51
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on 22-08-2014 08:51

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-08-2014 08:59
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on 22-08-2014 08:59
Keep us updated please @Anonymous

on 22-08-2014 12:24
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on 22-08-2014 12:24
I told her the simplicity deal I wanted (£20, 3gb date, unlimited calls n texts) and she did it over the phone saying it would come into effect tomorrow.
My bill dates stay the same just will change over automatically so next month/bill will be simplicity.
My hill date is tomorrow so im guessibg that willbe the last of my contract payments.
Thanks for all ur help guys x

