on 17-05-2018 21:59
Hi , I had an additional phone contract put in my account for my partner. Now weve split im left with 2 contratcs (after 4 months of getting the phone). how do I get this back to 1 without incuring further costs?
Solved! Go to Solution.
on 17-05-2018 22:02
In order to cancel, you will have to buy out the contract or buy the device if on a refresh tariff.
How to cancel here
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-05-2018 01:28
If the split is amicable your ex can just carry on making the payments if presumably payments are being taken from her account. You also need to be aware that you are liable for any defaults on that account too. The phone also belongs you too legally so if necessary you could take steps to retrieve it.
As said, the only answer to your question is to pay off the device plan and end the airtime by giving the required 30 days notice. It's not possible to change the account in to your ex's name so it will always be inked to your other account.
on 18-05-2018 12:22
Let us know how you get on with the advice above @Macboy2013
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?