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2 bills received in one month

helprequired1
Level 1: Joiner
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I have received 2 bills this month and would like to know why that is? The reason for billing doesn't make sense.

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Cleoriff
Level 94: Supreme
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@helprequired1 

If you are on Refresh you do have 2 bills, one for device and one for airtime.

Guide: How does O2 Refresh work? 

However if you have had extra to that you need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

 

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122832 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@helprequired1 

If you are on Refresh you do have 2 bills, one for device and one for airtime.

Guide: How does O2 Refresh work? 

However if you have had extra to that you need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

 

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
316 Views