1st direct debit

[dorcus24]

hi all i am a new o2 customer and loveing the service just wanted to know when my 1st direct debit will be taken from my account i all ready have my 1st bill a fewdays ago .and states it should be payd by the 26th thats it 

thanks for reading

[Cleoriff · Accepted solution]

Hi @dorcus24 You receive your first bill then payment is taken 2 weeks later

Edited to add https://www.o2.co.uk/help/account-and-billing/first-bill

[MI5]

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@dorcus24 wrote:

hi all i am a new o2 customer and loveing the service just wanted to know when my 1st direct debit will be taken from my account i all ready have my 1st bill a fewdays ago .and states it should be payd by the 26th thats it 

thanks for reading

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The 26th is your payment date so the DD will be called from your bank on that date each month.

[dorcus24]

thank you very much for your help guys 

[MI5]

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@dorcus24 wrote:

thank you very much for your help guys 

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You're most welcome @dorcus24 and welcome to the forum too

[Cleoriff]

No problem @dorcus24 ....Hope it's all clear now. Come back any time if you have further queries:smileywink:

[EmilieT]

Very helpful info, @Cleoriff and @MI5, and welcome to the forum @dorcus24