18 restriction

[Anonymous]

im trying to lift the over 18 restriction on my mobile but it wont go through... what do i need to do? 

[Liquid · Accepted solution]

Phone 202 from a contract phone or 4445 from a payg(25p)

Ask CS to remove the block.

Stupid question being that you are over 18 are you not?

[Anonymous]

yes thank you i am over 18.

[Liquid]

Your welcome:)

[Anonymous]

But it says pay money??

[Anonymous]

I am 39 and have been restricted with O2 eh!!

[Liquid]

You shouldn't have to pay any money all you need is proof of age.

Unfortunatly its a legal requirement these days. Good thing too really despite the annoyance.

[perksie]

You pay a pound and it's credited back to you  if you do it online:

https://ageverification.o2.co.uk/

[Anonymous]

I walked into an 02 shop and the employee lifted the restriction for me.

I don't use credit cards so was unable to carry out the online uplift.

[Liquid]

No I don't use credit cards either.

They unblocked it for me via debit card about a year ago. I don't know why that's changed.