Re: +18 restriction

Ryan1997 · ‎02-05-2020

Trying to remove/set up parental control so can access +18 sites, I don't have a credit card and due to Corona cant go into store. Have tried phoning but no opition is available. What can I do?

MI5 · ‎02-05-2020

@Ryan1997

Keep trying any of these numbers Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryan1997 · ‎02-05-2020

Thank you, I will do, don't wanna take time for anyone who really needs it, was just looking for an email or message service but much appreciated

MI5 · ‎02-05-2020

No email contact, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-05-2020

Try this email

resolutionexpert@o2.com

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

+18 restriction

Applying staff discount

Out of contract

Travelling abroad - voicemail

Move number from one contract to another

Data Roaming in the USA