Solved: 14 day return

Zel · ‎12-12-2019

Hi I bought 2 contracts 4 weeks but returned them within 14 days. Why is it still showing on my bill. I had confirmation that phones were received in good unopened order and cancellation successfull.

MI5 · ‎12-12-2019

@Zel

You will need to contact customer service to check please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎12-12-2019

@Zel

You will need to contact customer service to check please Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎16-12-2019

Hi @Zel , how are you getting on at the moment? Did you get the cancellation sorted in the end with customer service as adviced above? Let us know if you need any further help at any point.

Cheers @MI5

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