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12 month contract - payment declined Revolut

mstarkey
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Hi, Does anyone know if O2 will take a Revolute Mastercard for payment of a pay monthly account? I've just tried to do this twice without any luck. I use this card all the time for small payments and never had a problem so it would be strange but not impossible I guess.

 

Thanks.

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madasaf1sh
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@mstarkey

To be fair Revolut is not a UK Bank, its a Lithuanian Bank, and uses a third party to provide UK Sort Codes and Account Numbers this is Barclays.

How many times have you tried?
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This is not customer services and we dont have access to your account
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mstarkey
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While I was out I popped into a store & asked about this, they confirmed that the issue is with Revolut, apparently not trusted, so that's why it was refused. Also not trusted is Starling (UK based) however they told me that Monzo is on their "good bank" list. All this seems far too much trouble to go through to let them accept £8/month off me so I'll be looking elsewhere. Oh and in the process they've screwed up my credit rating for 30 days! Maybe PAYG has a future after all 🙂

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madasaf1sh
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@mstarkey

Interesting to hear Starling is on their as used Starling with o2 previously, but now use Monzo and not come across this with people I know who are with Starling either.

It's down to the amount of fraud registered by users of these banks

I know Vodafone have issues with Monzo and Revolut.

Revolut the problem will be its not a UK Bank
Three and EE just have problems lol
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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mstarkey
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@madasaf1sh Interesting, so you think I'd be ok getting the deal I want with Monzo?
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madasaf1sh
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@mstarkey

Possibly, I use Monzo for all my o2 bills, upgrades and the like and never had a problem.

However, I would wait a while before reapplying with o2, as more attempts will mean more credit checks.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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mstarkey
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Ok, thanks. Does 30 days sound about right?
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madasaf1sh
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We don't know o2's business policies, but if o2 have done hard searches they will be on your credit report for up to a year.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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@mstarkey 

As I mentioned before, the refusal is due to 2 credit checks in quick succession.

From experience, you need to wait 30 days before trying again with a trusted bank account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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liggerz87
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I also bank with starling also have Monzo and Barclays not had any problems with either
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Cleoriff
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@liggerz87 

Do you use any of them with O2?

Veritas Numquam Perit

Girl in a jacket
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