Solved: Re: 1 year downgrade

Anonymous · ‎19-01-2015

last year i had an iphone 4 and after a year on the 2 year contract i was able to get my contract price lowered. now i have an iphone 5s on a two year contract and it has been a year. i was wondering if i would be able to get the same offer again.

MI5 · ‎19-01-2015

Unfortunately, O2 have stopped that offer now.
If you have a refresh contract you can pay off the phone plan which will lower your monthly payments, but that's the only option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-01-2015

Unfortunately, O2 have stopped that offer now.
If you have a refresh contract you can pay off the phone plan which will lower your monthly payments, but that's the only option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-01-2015

You can no longer downgrade I'm afraid.
O2 stopped doing it quite a while ago.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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