Solved: 0870 numbers charge

Anonymous · ‎12-12-2016

Can I get money back from O2 when they have charged me 45p per minute for a one hour urgent call I had to make.

MI5 · ‎12-12-2016

I would doubt it as they didn't force you to call the number, but you can ask the question http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-12-2016

I would doubt it as they didn't force you to call the number, but you can ask the question http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎12-12-2016

@AnonymousDid you check to see if there was an alternative number before calling? http://www.saynoto0870.com/

As said, it's highly unlikely that O2 will reimburse you for the call.

I DO NOT WORK FOR O2

Curr946 · ‎12-12-2016

You had to make the call, so why shouldn't you pay for making it. That's like saying, I need fuel for an urgent journey and i want bp to give it to me for free.... Its not going to happen.

Current Phone: Sony Xperia XZ Premium

jonsie · ‎13-12-2016

Seriously.....?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

0870 numbers charge

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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