0843 number service charge

[tortoise]

Hi, is it legal to charge 50p/minute service charge for a 0843 number?

The following ofcom site lists a 0843 service charge range of 0-7p / minute. Is that just guidance or law?

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/how-muc...

[jonsie]

Always look for an overseas number which are charged as part of your allowances

The company has no idea if you are overseas or not when using a mobile

I have always done this for these ridiculously charged contact numbers

[tortoise]

@MI5thanks for the sayno link. There's indeed an unverified  0800 number listed on there which I tried and worked. Though I hope never to have to speak to that lot again - I've  requested a new supplier to initiate a switch.

[MI5]

You're welcome and best of luck @tortoise