Solved: 0843 CALL CHARGES

JONNIEBOY · ‎10-05-2018

HI I AM A BIT ANNOYED AS I HAVE BEEN CHARGED £2 FOR A CALL TO THIS NUMBER BUT HAD NO WARNING AT THE OUTSET THIS WOULD BE A CHARGABLE CALL IN THE PAST O2 HAVE WARNED OF NOT BEING A FREE CALL

More info

MI5 · ‎10-05-2018

Use apps such as “saynoto0870” etc to find alternative free or included numbers to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino · ‎10-05-2018

@JONNIEBOY Sorry, but those numbers have always been charged for.

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

I DO NOT WORK FOR O2

jonsie · ‎10-05-2018

To be honest I thought everyone in this day and age knew those numbers are charheable....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

JONNIEBOY · ‎10-05-2018

But did you not get a prompt to say that the call was free or chargable im sure in the past this was the case ??

MI5 · ‎10-05-2018

Use apps such as “saynoto0870” etc to find alternative free or included numbers to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎10-05-2018

I’ve never had an announcement to say a call was chargeable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

JONNIEBOY · ‎10-05-2018

will do in future thanks

jonsie · ‎10-05-2018

Most companies have an overseas number so always check their contact details.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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