0800

[Anonymous]

I received a text stating 0800 numbers are now free but then I was given a link which meant to get this and more I had to pay monthly
Are they free or not?
If free do I have to do anything or can I just phone and it's free

[Cleoriff · Accepted solution]

Hi @Anonymous

O2 provided an official help link re these numbers

http://www.o2.co.uk/help/everything-else/service-numbers

The community manager @Toby was asked for clarification and he posted this on the 1st July

From 1st July 2015, 0800 numbers are free to call from your mobile. As indicated on our special numbers page here the access charge applies to numbers beginning 084, 087, 09 & 118, but we can confirm this access charge does not apply to 0800 numbers.

https://community.o2.co.uk/t5/Discussions-Feedback/Calls-to-0800-numbers-now-free-on-mobile-phones-and-landlines/m-p/892589/highlight/true#M67434

[gindygoo]

Yes they should be free on both contract and payg..

[MI5]

Only 0800 and 0808 numbers.
All others of this type carry an access charge of 25p per min.

[jonsie]

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@MI5 wrote:
Only 0800 and 0808 numbers.
All others of this type carry an access charge of 25p per min.

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Very soon to rise to a ridiculous 45p. 

[Anonymous]

Does O2 have a package for calling 0845/0870 etc. numbers?  When I was with Vodafone I paid about £3 a month and got 300 minutes that could be used for those numbers.

[MI5]

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@Anonymous wrote:

Does O2 have a package for calling 0845/0870 etc. numbers?  When I was with Vodafone I paid about £3 a month and got 300 minutes that could be used for those numbers.

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Unfortunately not.

[jonsie]

It has been suggested but I think o2 must be making healthy profits from these numbers. With the recently introduced connection charge I doubt a package will be available anytime soon.

Use  http://www.saynoto0870.com for an alternate number or make use of the overseas number on the companies  websites.