02 won't unlock my iphone se

[Anonymous]

I had a iphone 6 on contract with 02 and paid it off. I then sold it and bought a iphone se and kept the same sim. I have decided to leave 02 to get a better tariff elsewhere but 02 won't unlock my iphone. There excuse, 'we're not unlockingthe  iphone se right now'

Anyone know of any other options? I'm pretty much stuck with a contract i don't want or need right now and i don't want any other tariff or pay as you go tariff they are offering.

[Olamilekan]

Did you buy the phone on contract as well & if you did, are you still on contract??

[MI5]

They will unlock it if you've paid fully for it, did you buy the iPhone outright?

[Olamilekan]

If you are still on contract then until you pay it off you won't be able to unlock the phone with 02 & even if you get it unlocked elsewhere it is most likely the phone would be barred due to none payment

[Anonymous]

after paying off my iphone 6 i immediatly sold it and bought a used iphone se for £240 locked to 02.

Everything is paid off, they are just refusing to unlock it because they 'aren't unlocking the iphone se right now'

[MI5]

Sounds to me like the original owner is still paying for it?

[Anonymous]

the iphone se i bought was not on contract, i bought it second hand from cex

[Cleoriff]

According to the Unlocking guide it's only the iPhone 7 and 7+ O2 aren't unlocking now

http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-networ...

[MI5]

Maybe it's already unlocked?

[Cleoriff]

Could be...or CS are behind the times. Last week it couldn't be unlocked...now it's only the iPhone7's?