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02 switch up

Ashley9
Level 1: Joiner
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on ‎14-08-2024 12:28

on ‎14-08-2024 12:28

Has anyone used 02 switch up? recently changed my phone and I have 14 days to send my old phone back but I've not been given anything to send it back in or an address to send it to am I correct in assuming I will receive something shortly in the post? 

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TallTrees
Level 50: Versatile
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on ‎14-08-2024 12:36

on ‎14-08-2024 12:36

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

THIS MAY HELP YOU @Ashley9 



HAPPINESS IS BEE SHAPED

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madasaf1sh
Level 77: Grand Master
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on ‎14-08-2024 12:39

on ‎14-08-2024 12:39

@Ashley9 

 

A jiffy bag should have been posted out to you, if it hasnt arrived contact o2 Guide: How to find help & contact O2  

 

This is the reason we all advise to do switchup in store...

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Ashley9
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on ‎14-08-2024 12:40

on ‎14-08-2024 12:40

Thank you very much I will have a read.

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