02 switch up online
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on 20-01-2025 17:46
Has anyone used o2 switch up online and could explain to me a little how it works? Like do I have to send my phone back before getting my new phone?
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on 20-01-2025 18:04
Advice is don't.
Do it in store every time.
Too many issues with phone returns and condition assessments.
Guide: Introducing O2 Switch Up. Swap phones whenever you want!
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on 20-01-2025 21:03
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on 20-01-2025 21:03
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on 20-01-2025 21:29
For sure.....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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23-01-2025 12:08 - edited 23-01-2025 12:08
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23-01-2025 12:08 - edited 23-01-2025 12:08
I have done 3 online... 2 the phones still ARENT marked as returned after 3 months and still paying for them, and 1 went without a hitch... so a 1 in 3 chance all will be good... as advised by the two with the knowledge above, do it in store to save yourself a world of agro.

