02 return query

[Anonymous]

I have just spoken to 02 customer services whom confirmed they have recived my returned iphone and this will be cancelled and a new bill crredited in 14 days does this sound right?  I am a bit concerned as I have paid the first bill and have another one due in 12 daysfor it.

[jonsie · Accepted solution]

Yes its ok. Your next bill will show the adjustment.

[Anonymous]

thanks good to know as I also have another phone attached to the account a bigger iphone with memory and have been told thats being billed on the same date.

[jonsie]

No problem, enjoy your new phone and don't worry 

[Anonymous]

Thanks will do and must say this community is great for helping people by other 02 customers.

[Cleoriff]

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@Anonymous wrote:

Thanks will do and must say this community is great for helping people by other 02 customers.

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What a lovely thing to say @Anonymous. Please come back and post more on here...you are very welcome