They're not removing everyone from unlimited data at all, just people who upgraded after the date or changed tariff after the date. You have more than likely got a text by accident.
The Unlimited Wi-Fi and Web Bolt On is included at no extra cost for customers connecting or upgrading to any iPhone tariff until further notice. O2 reserves the right to withdraw or amend this offer at any time on reasonable notice. Participating customers will receive 30 days notice via text message if changes are made to their disadvantage. Excessive usage policy applies see Data Bolt Ons terms below.
Selected devices may be available from O2 with an inclusive Data and Wi-Fi Bolt On. Please note that not all devices can facilitate use by you of the Wi-Fi element of this Bolt On (for reasons including device incompatibility or restrictions upon O2), which may prevent the Wi-Fi service from being available to you.
I agree wanty, but there's just too much inconsistency from customer service. I think its time they issued a script to all the advisers stating the correct information to give out.
As far as I'm concerned the information I have received from customer service, from 'Join-in' and from a PM to sharon@o2, only contracts and tariff changes on or after June 24th are affected by the data cap on October 1st.
Sharons information is 110% correct. The cap isn't being added at all for anyone unless an upgrade or tariff change is made after 24th June 2010, anything before this will not be affected.
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