02 online

[LW34]

Does anyone know what 02 (ie 0 number symbol, instead of O2 usual seen with capital letter O) online is. I have been having payments taken from my account since at least Apr last year & I cant work out who they are paid to. 

I have  been very unwell for a while so do not know when it started, who set it up or whatever.

Thanks

[MI5 · Accepted solution]

You need to call customer service immediately as you may be getting scammed.
http://www.o2.co.uk/contactus

[Bambino]

@LW34 You need to contact customer service asap.

Also take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[LW34]

Thanks very much for your reply. Im so frustrated as pre-illness i would never have fallen for anything like this but i seem to be an easy target for this type of thing.

[LW34]

thanks in addition for the additional website info. I shall get straight onto this. thanks for taking the time to reply.

[Cleoriff]

Hope all goes well for you @LW34

[jonsie]

It certainly seems like a scam. Good luck in retrieving your funds.