Solved: 02 marketing calls

Anonymous · ‎15-01-2018

Hi I have been receiving calls twice a day every day from 0330 995 8421. I have blocked number but they leave a voicemail. I have spoken to customer services via chat and they said it's 02. How can I stop these calls leaving voicemails.

MI5 · ‎15-01-2018

Opt out of marketing calls in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-01-2018

Opt out of marketing calls in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-01-2018

Hi I did last week apparently takes upto 28 days. Just frustrating with leaving voicemails.
Thank you for replying.

MI5 · ‎15-01-2018

No worries mate.
You can also register with TPS online http://www.tpsonline.org.uk/tps/index.html

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-01-2018

Thank you. I have registered with TPS ages ago. I suppose going to have to take one call tell them to stop ringing.
Again thank you for responding much appreciated.

MI5 · ‎15-01-2018

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎16-01-2018

Welcome to our forum @Anonymous! Let us know if you have any further questions the community could help with.

Thanks @MI5 for your help!

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