cancel
Showing results for 
Search instead for 
Did you mean: 

02 cannot unlock iphones

Anonymous
Not applicable

I have just been told this " 02 cannot unlock iphones as from 27th June , try in seven days time ?"

is this correct?

Message 1 of 33
4,741 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Joshua Tree I have just been told as from 27th of june o2 are unable to unlock iphones , to try in seven days?" Do you have a live problem with unlocking?
 
O2
 
O2 Hi Joshua, that's right. This is being addressed and if you bear with us we'll be able to do them again soon :slight_smile:
 
Like · Reply ·
This is today on O2 facebook page

View solution in original post

Message 19 of 33
3,167 Views
32 REPLIES 32

MI5
Level 94: Supreme
  • 151024 Posts
  • 646 Topics
  • 28767 Solutions
Registered:
Probably not - was this live chat by any chance?
Unless of course there is a computer issue at the moment?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 33
3,441 Views

Anonymous
Not applicable

live chat

Message 3 of 33
3,437 Views

MI5
Level 94: Supreme
  • 151024 Posts
  • 646 Topics
  • 28767 Solutions
Registered:
Of course it was :slight_smile:
Send the form as linked to here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
or do it through your MYO2 if it's the phone you are currently using http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 33
3,434 Views

Anonymous
Not applicable

Thank you for replying i t will try above

 

Message 5 of 33
3,433 Views

Cleoriff
  • 127053 Posts
  • 834 Topics
  • 7580 Solutions
Registered:

It appears live chat can't even get that right.....

Veritas Numquam Perit

Girl in a jacket
Message 6 of 33
3,414 Views

MI5
Level 94: Supreme
  • 151024 Posts
  • 646 Topics
  • 28767 Solutions
Registered:
and you're surprised ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 33
3,411 Views

Cleoriff
Level 94: Supreme
  • 127053 Posts
  • 834 Topics
  • 7580 Solutions
Registered:

@MI5 wrote:
and you're surprised ?

Nah....not really...

Veritas Numquam Perit

Girl in a jacket
Message 8 of 33
3,409 Views

Bambino
Level 86: Prestigious
  • 24284 Posts
  • 1056 Topics
  • 3815 Solutions
Registered:

If this isn't a computer issue, which I highly doubt that it is, I find it unfathomable that Live Chat would tell that to a customer. If what they told the OP is incorrect, then something is seriously wrong with O2's customer service if they are allowing Live Chat to give out that kind of information.

@Anonymous Will you please come back and let us know if the links that @MI5 provided you with helped?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 33
3,389 Views

jonsie
Level 94: Supreme
  • 95228 Posts
  • 611 Topics
  • 7114 Solutions
Registered:

Probably off on their jollies for a week. You could fill a book with the misinformation coming from them! Probably much thicker than their type written auto notes taken from the idiots guide to O2....

Message 10 of 33
3,383 Views