Solved: 02 Yearly Refresh

N3Razor · ‎28-11-2018

i have just recently upgraded my phone and notice it doesn't say anything about the annual refresh? If i cant see anything on my account does this mean its stopped??

Cleoriff · ‎28-11-2018

Hi @N3Razor

The system usually takes 24-48 hrs to update. If you have any problems then give customer services a call

https://www.o2.co.uk/contactus

A guide to Refresh here https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎28-11-2018

Hi @N3Razor

The system usually takes 24-48 hrs to update. If you have any problems then give customer services a call

https://www.o2.co.uk/contactus

A guide to Refresh here https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

MI5 · ‎28-11-2018

Upgrade on us has finished now since the introduction of the flex tariffs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

02 Yearly Refresh

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