on 15-03-2022 11:58
Anyone got an automated text from O2UK this morning saying:
"Hi. It looks like you recently sent a premium text (SMS).
Just to let you know, this sort of text isn't included in your tariff"
Ive not sent anything. Rarely send texts and last one i sent was a few days ago and didnt contain and pics or emojis that sometimes get charged
MyO2 not showing anything yet either (although this can take time to update)
Solved! Go to Solution.
on 15-03-2022 14:33
on 15-03-2022 14:33
Hi @paulbacon
It's a well known scam. Occasionally others have been charged for it.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
payforitsucks is also a good website for advice in reclaiming any charges to your account
Also call customer service and have them place a bar on charge to mobile and a zero spend cap
Veritas Numquam Perit
15-03-2022 13:12 - edited 15-03-2022 13:13
15-03-2022 13:12 - edited 15-03-2022 13:13
Googling this seems its a scam. But its a good one
It came on the number all o2 texts come from. No spelling mistakes and the link looked real (no dodgy looking URL but i suspect this would redirect if you click it)
on 15-03-2022 14:33
on 15-03-2022 14:33
Hi @paulbacon
It's a well known scam. Occasionally others have been charged for it.
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
payforitsucks is also a good website for advice in reclaiming any charges to your account
Also call customer service and have them place a bar on charge to mobile and a zero spend cap
Veritas Numquam Perit
on 15-03-2022 14:36
Thanks
I didnt block the number as its from the genuine O2UK number (the same number they sent offer texts through etc)
Thats what made it look so genuine