02 Loyalty

Ryan_ · ‎27-05-2020

hi there, for some reason it won't let me put my wife on the 02 loyalty, she is on 02 the same as me I've tried to message to go through the steps but for some reason it won't work, can you tell me why this is please? my number is xxxxxxxxxxxx and my wife's number is xxxxxxxxxxx. many thanks.

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MI5 · ‎27-05-2020

@Ryan_

Help here Guide: O2 Open & Friends and Family discounts - How to sign up otherwise call O2 as we are just customers here Guide: Coronavirus Community Help and Support

Try this number first 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎02-06-2020

Hi @Ryan_ , did you manage to get the discount set up? Any help from the guide linked above?

Ryan_ · ‎04-06-2020

no mate still wouldn't let me set it up for some reason, I'm unsure what to do next..

O2

02 Loyalty

Name spelled incorrectly

Failing Eligibility after 14 day new customer retu...

STAC Code

Move bill date

S25 pre order delivery date