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02 Have ported the wrong number!

RAchE
Level 1: Joiner
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Help! I have an 02 pay monthly contract for my main phone and also an 02 PAYG for an emergency phone for a specific use. I decided to change my PAYG to a pay

monthly contract (all with 02). I requested that my PAYG number was ported to my new pay monthly account. However 02 have ported the wrong number and now my main phone number no longer works/has been disconnected. I’ve rang customer services but I was too late and need to ring back tomorrow. Is it possible to get my old

number back? I’ve had it for years and it’s registered everywhere! 

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
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@RAchE 

 

You will need to ring in the customer services and they should be able to help get it back... best time to ring is 8am when they open

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 2 of 2
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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@RAchE 

 

You will need to ring in the customer services and they should be able to help get it back... best time to ring is 8am when they open

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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