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Level 1: Joiner
Posts: 3
Registered: ‎20-08-2014
Accepted Solution

02 Guru service down?

I've been trying all morning to get onto an online chat with an 02 guru but there is no avialble option to do so - i just wondered if the service is down at the moment? Just keeps saying 'please give us a moment while we check if an agent is available'.

Posts: 113,979
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Registered: ‎04-04-2012

Re: 02 Guru service down?

Try clearing your cache and cookies or even try a different browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 96,997
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Registered: ‎14-01-2013

Re: 02 Guru service down?

@HemmingbirdI've just tried on your behalf and got the 'please wait we are busy now' message

You might be better off trying to phone them https://www.o2.co.uk/contactus

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Registered: ‎04-01-2009

Re: 02 Guru service down?

Level 1: Joiner
Posts: 3
Registered: ‎20-08-2014

Re: 02 Guru service down?

Thanks chaps - i just phoned in the end. All sorted Smiley Happy

Posts: 83,149
Topics: 577
Solutions: 4,088
Registered: ‎04-01-2009

Re: 02 Guru service down?


@Hemmingbird wrote:

Thanks chaps - i just phoned in the end. All sorted Smiley Happy

Always best in the end....everyone is apparently a Guru anyway 😂

Posts: 96,997
Topics: 757
Registered: ‎14-01-2013

Re: 02 Guru service down?


@Hemmingbird wrote:

Thanks chaps - i just phoned in the end. All sorted Smiley Happy


Good to hear @Hemmingbird Smiley Wink

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