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02 Guru service down?
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on ‎11-06-2018 12:06
I've been trying all morning to get onto an online chat with an 02 guru but there is no avialble option to do so - i just wondered if the service is down at the moment? Just keeps saying 'please give us a moment while we check if an agent is available'.
Solved! Go to Solution.
Re: 02 Guru service down?
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on ‎11-06-2018 12:40
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)




Re: 02 Guru service down?
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on ‎11-06-2018 12:49
@HemmingbirdI've just tried on your behalf and got the 'please wait we are busy now' message
You might be better off trying to phone them https://www.o2.co.uk/contactus
Re: 02 Guru service down?
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on ‎11-06-2018 13:24
https://www.o2.co.uk/how-to-complain
Scoll to the bottom of the page and use the chat link.
That is working for me.
Re: 02 Guru service down?
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on ‎11-06-2018 15:05
Thanks chaps - i just phoned in the end. All sorted
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on ‎11-06-2018 15:11
@Hemmingbird wrote:Thanks chaps - i just phoned in the end. All sorted
Always best in the end....everyone is apparently a Guru anyway 😂
Re: 02 Guru service down?
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on ‎11-06-2018 18:47
@Hemmingbird wrote:Thanks chaps - i just phoned in the end. All sorted
Good to hear @Hemmingbird