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using phone abroad ie Spain

Anonymous
Not applicable

Can i use my phone in Spain for calls, emails and texts to UK in July 2017?

You talk about your travel package and only being charged on the days you use it?  But you are also saying it is free?  Im' confused.

 

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MI5
Level 94: Supreme
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O2 travel is no longer applicable to EU travel.
You can now use your UK allowances without any extra charges when in the EU.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
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Registered:
O2 travel is no longer applicable to EU travel.
You can now use your UK allowances without any extra charges when in the EU.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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With the new rules that came in on the 15th June you can use your UK allowances to call and text back to the UK or within Europe. You can also use your data allowance but reports are that it's very slow.
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MercedesS
Former Staff
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Hello @Anonymous, welcome to the O2 community! 

The O2 Community is a place for you to ask other customers like you, we are not O2 Customer service I am afraid. However, @jonsie and @MI5 are right! Check our amazing community guides here:

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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Marjo
Former Staff
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@Anonymous Hi how are you getting on, is it all clear now with the using your phone abroad? Don't hesitate to ask if you have any other questions!

Where in Spain are you going to visit? slight_smile

 

Thanks guys for helping out! slight_smile

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