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Unused credit

Anonymous
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on ‎23-08-2017 17:01 - last edited on ‎16-11-2017 10:33 by

on ‎23-08-2017 17:01 - last edited on ‎16-11-2017 10:33 by

will this still work.ihave 150pound that i can't get my hands on,so i'm hoping.fingers crossed.thanks for reading this.patsy3

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patsy31
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on ‎23-09-2017 08:25

on ‎23-09-2017 08:25

hi.it's me again i've just got my second bill today and my money has turned up.but it says -150.00 is that right? if i cancel now will i get the money back? thankyou so much for helping me.patsy31

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MI5
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on ‎23-09-2017 08:28

on ‎23-09-2017 08:28

A minus figure means it is a credit to you.
If you cancel you can claim back the balance on your account assuming you have no fees to pay.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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on ‎23-09-2017 08:58

on ‎23-09-2017 08:58

@patsy31 wrote:

hi.it's me again i've just got my second bill today and my money has turned up.but it says -150.00 is that right? if i cancel now will i get the money back? thankyou so much for helping me.patsy31

That's great news @patsy31. Pleased you got it back....

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patsy31
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on ‎16-11-2017 09:54

on ‎16-11-2017 09:54

hi. it's me again.i have just got my money back.it went in my bank yesterday.THANKYOU to you all.patsy

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MI5
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on ‎16-11-2017 10:00

on ‎16-11-2017 10:00

Thanks for letting us know @patsy31
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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on ‎16-11-2017 10:16

on ‎16-11-2017 10:16

Brilliant news. @patsy31 wink

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MercedesS
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‎16-11-2017 11:25 - edited ‎16-11-2017 11:26

‎16-11-2017 11:25 - edited ‎16-11-2017 11:26

Hello @patsy31,

Glad to see that you got your money back and that they have helped you! They are Fantastic Thanks so much @Cleoriff, @MI5 and @jonsie for helping her heartHero

 

And thank you for coming back to let us know Mexican Wave

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