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Level 1: Joiner
Posts: 1
Registered: ‎20-03-2017
Accepted Solution

talkalotmore minutes

Hi

I have just made a phone call and it has taken money off my balance instead of my free minutes do you know what time i can use it in the evening to call (i had 117 minutes left to use

 

Thanks

Level 25: Hard Hitter
Posts: 1,324
Registered: ‎22-11-2014

Re: talkalotmore minutes

[ Edited ]

Hi there, if you think there's a fault with billing the best bet is to call up customer services on 4445 for payg or 202 for pay monthly/contract.

It may just 'catchup' but tbqh I'd not be waiting and hoping for that, I'd be on the phone finding out why it was wrongly deducted from my balance.

 

Just edited to add: obvs yours is payg so it's 4445 that you need to dial to speak to an advisor.

Posts: 69,221
Topics: 448
Solutions: 7,481
Registered: ‎04-04-2012

Re: talkalotmore minutes

7.30pm until 7.30am
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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