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Level 1: Joiner
Posts: 1
Registered: ‎07-12-2017
Accepted Solution

swap sim

trying to activate a swapped sim card we do not have the original

Posts: 71,369
Topics: 461
Solutions: 7,845
Registered: ‎04-04-2012

Re: swap sim

The only way without visiting an o2 shop is to contact customer service http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Level 1: Joiner
Posts: 3
Registered: ‎09-11-2016

Re: swap sim

Good luck. o2 are the winner of the rulleh worst customer service of the millenium award. 

Posts: 55,571
Registered: ‎04-01-2009

Re: swap sim


rulleh wrote:

Good luck. o2 are the winner of the rulleh worst customer service of the millenium award. 


They're collecting quite a few of these awards lately.