on 26-04-2017 10:40 - last edited on 26-04-2017 11:04 by Martin-O2
Hi,
Today I got my first bill and I think it is over charge! Last month I've sight contract with smallbiz 11£ plus vat but today I got invoice £26.71. I've check my invoice online and I didn't over use my data, calls or massage all cost it is 00.00. So why my bill so big? So now you are going to charge my every month for 30£ for nothing???. When I want to cancel my contract.
My details.
[Removed]
on 26-04-2017 10:46
on 26-04-2017 10:46
on 26-04-2017 10:48
on 26-04-2017 11:10
It#s not slightly higher. it is hight. So why nobody tells that you first bill can to be slightly higher then you sight contract. so how can I sort this problem it not fair that I need to pay slightly higher for nothing, I want to complain about that. instead of 11£ I getting 30£. I want to cancel contract, how can I do that? I think now every month it is gonna to be same thing.
on 26-04-2017 11:42
on 26-04-2017 11:42
If you want to cancel your contract then follow the advice in this link https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
Veritas Numquam Perit
on 26-04-2017 11:48
on 26-04-2017 11:48
on 26-04-2017 11:53
on 26-04-2017 11:53
on 26-04-2017 12:36
on 26-04-2017 12:36
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-05-2017 16:23
on 03-05-2017 16:23
Hey @Anonymous How are you getting on? It would be great to hear if you managed to find out about the charges? Any help from the above responses?